QUESTIONS RELATED TO LEGAL PERSONS AND BUSINESS PREMISES

 

Taking into account specificity of their activities, all questions related to legal persons and business premises – (relocation of the legal person’s head office, name, legal status, users’ names, purpose, users or owners of business premises and alike) should be addressed to the following telephone number: 021/4895-163 or email: lokali@nsinfo.co.rs. We will inform you about the procedure and required documents. 

COULD I RECEIVE STATEMENT OF UTILITY CHARGES FOR PART OF A MONTH?

A statement of charges refers to a whole calendar moth and it is not possible to divide it or change it.  Partial payments of housing – utility bills may be made at cash desk of the Public Utility Company ‘INFORMATIKA”.

HOW TO CHANGE THE USER NAME ON THE BILL?

Every user / old or new/ is obliged to notify the Public Utility Company “INFORMATIKA” Novi Sad on every change relevant for establishing their liabilities towards housing – utility services within 15 days from the date of change.

HOW CAN I OBTAIN THE RIGHT TO SUBSIDIES?

The right to subsidies refers to the following housing – utility services: heating, cold water, hot water and cleaning. The right may be exercised by certain categories of citizens.

For further information on how to obtain the right to subsidies, please address the competent City Administration at 1 Sloboda Square.

WHAT ARE OPENING HOURS OF CASH DESKS?

Housing – Utility Services may be paid in: Branch Offices

We kindly urge you to pay your bills in the afternoon, if it is convenient for you, and avoid long queues in the period of retirement paychecks.

HOW CAN I REDUCE (CHANGE) THE NUMBER OF HOUSEHOLD MEMBERS?

If you live in a residential building that has a legitimate President of the Tenants’ Assembly, the change in the number of household members must be signed and stamped by the President of the Tenants’ Assembly.

Death Certificate must be presented if you wish to delete a deceased member of the household from the present address.

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